Victoria University

Barriers to Women's Career Advancement in the New Zealand Hospitality Industry

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dc.contributor.advisor McDonald, Lex Macpherson, Leah 2021-01-19T00:35:44Z 2021-01-19T00:35:44Z 2021 2021
dc.description.abstract The glass ceiling effect is a widely researched phenomenon that highlights the multi-layered barriers to women’s exclusion in senior management positions internationally. Traditionally, research has focused on evidence for the deficit in women’s promotion in predominately corporate spheres with minimal inclusion of service sectors. The following research will address a key literature gap in the context of New Zealand, with an analysis of the glass ceiling barriers for career women in the hospitality industry. The qualitative study utilised a postmodern feminist lens and included 13 semi-structured interviews with current female duty managers in the localised Wellington, NZ region. The study found that the glass ceiling effect was maintained for female managers through the production of misogynistic cultures, gender-stereotyping, and old boys’ networks that functioned on intersectional levels. Obstacles were produced through customers, industry norms, and organisational practices that minimised participants ability to perform general operations, garner promotions, or access support in detrimental circumstances. The research concludes that women’s professional development is hindered due to the interplay of workplace structures, broader socio-cultural beliefs, and resistance to female leadership. Based on the findings, recommendations for further emphasis on equitable and ethical industry practices are outlined to address the glass ceiling effect, thereby increasing employee investment and retention. en_NZ
dc.language.iso en_NZ
dc.language.iso en_NZ
dc.publisher Victoria University of Wellington en_NZ
dc.subject Feminist en_NZ
dc.subject Hospitality en_NZ
dc.subject Glass Ceiling en_NZ
dc.subject Qualitative en_NZ
dc.subject Misogyny en_NZ
dc.subject Professional Development en_NZ
dc.subject New Zealand en_NZ
dc.subject Women en_NZ
dc.subject Management en_NZ
dc.title Barriers to Women's Career Advancement in the New Zealand Hospitality Industry en_NZ
dc.type text en_NZ
vuwschema.contributor.unit School of Education en_NZ
vuwschema.type.vuw Awarded Research Masters Thesis en_NZ Education en_NZ Victoria University of Wellington en_NZ Masters en_NZ Master of Education en_NZ
dc.rights.license Author Retains Copyright en_NZ 2021-01-19T00:08:56Z
vuwschema.subject.anzsrcfor 159999 Commerce, Management, Tourism and Services not elsewhere classified en_NZ
vuwschema.subject.anzsrcseo 970115 Expanding Knowledge in Commerce, Management, Tourism and Services en_NZ
vuwschema.subject.anzsrctoa 1 PURE BASIC RESEARCH en_NZ

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