Abstract:
Research Problem:
This research investigates how well video digital libraries and catalogues used in academic libraries meet user expectations. This is in the context of increasing use and demand for online audiovisual content by the wider community, as well as growing use of audiovisual materials for teaching, learning, and research at academic institutions. It also aims to give an understanding of how well libraries are meeting the challenges of delivering audiovisual materials to users in an on-demand world.
Methodology:
Twelve platforms—developed between 1996 and 2015—are evaluated against 23 user-centred criteria, divided into four core areas: retrieval functionality, user interface, collection qualities, and user support.
Results:
The study found that not one of the platforms evaluated met all the evaluation criteria, and identified three key areas in the usability of the video digital libraries and catalogues: search and retrieval, technology, and structure, scope, and strategy.
Implications:
From this we gain an understanding of performance and usability of video digital libraries and catalogues currently in use by academic libraries. We also learn about the difficulties those working with audiovisual materials are facing, and also of the solutions that are being proposed. Findings of this study could help influence decision making, development of future platforms, and influence policies for delivering audiovisual materials to users.
