Victoria University

Do firms develop dynamic capabilities differently? The case of professional services firms in New Zealand

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dc.contributor.advisor Cummings, Stephen
dc.contributor.advisor Daellenbach, Urs Dickens, Andrea 2020-02-28T03:57:04Z 2020-02-28T03:57:04Z 2019 2019
dc.description.abstract Differences in dynamic capabilities (DCs) help explain firms’ abilities to change. DCs research has explored what DCs might be and generic categorisations of them after they have emerged, but little light has been thrown on the specific practices that enable or inhibit their emergence. This study explores how DCs emerge and why firms might develop DCs differently under the same market conditions. This thesis sought to understand these questions and respond to calls for longitudinal empirical studies to extend DC theory by studying the paths of four professional services firms in New Zealand over three decades. Using a multi-case study design and thematic analysis, this research applied Teece’s (2007) framework of sensing, seizing and transforming capabilities to identify the presence of DCs within each case, before attempting to identify the enablers and inhibitors influencing the development of such capabilities. While elements of each generic class of DC were evident in each case, the findings suggest that in order to utilise DCs to adapt effectively to environmental changes, a firm must deploy all three classes of capabilities at the same time. This research contributes to the DC literature by proposing a prioritised typology of antecedents that may help stimulate Teece’s sensing, seizing and transforming DCs, while identifying the rigidities that could inhibit their development. The empirical results reported on in this thesis suggest that similar firms’ development of DCs may be different because of idiosyncratic leadership and culture that can limit a firm’s ability to perceive the importance of DCs. Other characteristics that inhibit the development of DCs include centralised, non-participative cultures and high internal (or inward looking) orientation. These results extend current theory about triggers for developing DCs by identifying that the strongest triggers may be either serious macro-economic events or internally driven by firm-defined goals or strategies. en_NZ
dc.language.iso en
dc.language.iso en_NZ
dc.publisher Victoria University of Wellington en_NZ
dc.subject Dynamic capabilities en_NZ
dc.subject Professional service firms en_NZ
dc.subject Sensing capabilities en_NZ
dc.subject Seizing capabilities en_NZ
dc.subject Transforming capabilities en_NZ
dc.title Do firms develop dynamic capabilities differently? The case of professional services firms in New Zealand en_NZ
dc.type text en_NZ
vuwschema.contributor.unit Victoria Management School en_NZ
vuwschema.type.vuw Awarded Doctoral Thesis en_NZ Management Studies en_NZ Business en_NZ Management en_NZ Victoria University of Wellington en_NZ Doctoral en_NZ Doctor of Philosophy en_NZ
dc.rights.license Author Retains Copyright en_NZ 2019-11-09T23:38:53Z
vuwschema.subject.anzsrcfor 150310 Organisation and Management Theory en_NZ
vuwschema.subject.anzsrcfor 150312 Organisational Planning and Management en_NZ
vuwschema.subject.anzsrcseo 970115 Expanding Knowledge in Commerce, Management, Tourism and Services en_NZ
vuwschema.subject.anzsrctoa 1 PURE BASIC RESEARCH en_NZ

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